Sales Terms & Conditions
DoBeDo Projects Ltd is a company registered in England under number 11676187, with its registered office at Aissela, 46 High Street, Esher, Surrey, England, KT10 9QY ("DoBeDo" / "we" / "us" / "our" as the context allows, and including our partners and our staff, and authorised agents and representatives, all as authorised, as the case may be).
We aim to conduct business straightforwardly and with commitment to our customers. These terms and conditions (“the Agreement”) govern to the exclusion of any other purported agreement or document the supply by DoBeDo of good or services and in doing business with us as a customer and ordering any goods from us you will be subject to the Agreement. Additional or alternative written conditions referencing the Agreement may be required to cover the specific requirements of an order, particular if a significant quantity or if a made-to-order element is present. Please ask for clarification or seek independent advice if you are uncertain about any aspect of the Agreement and please note that in the absence of signed and dated written confirmation from DoBeDo the Agreement will take precedence over any other purported agreement, terms or provisions, or other document (including any care recommendations or technical data) and that unless acknowledged by us clearly and unequivocally in writing, we do not accept any other purported standard terms and conditions of any other party. On no account will DoBeDo be subject to any terms and conditions of purchase of any party.
Application of Terms and Conditions and the Agreement
Preliminaries & Order Confirmations
An order from you will be effective subject to the Agreement once you pay for the goods on any outlet-based purchase or once you confirm your acceptance of the Agreement and make payment in any online purchase.
In certain cases, notably large orders, we may quote a price on enquiry, in which case that quotation and prospective order will remain valid for 30 days, after which the price may be increased in line with any market fluctuations and price changes made by us. See next section.
Prices, Costs, Delivery & Returns
Current pricing is as set out in our website and/or price list from time to time. Please see our [Delivery & Returns Policy] for information on delivery and returns, We reserve the right to vary any pricing from time to time within our discretion but any confirmed order will not be subject to any price change made before delivery.
All sums are inclusive of VAT, where applicable, at the prevailing rate and we are not liable for any other additional charges including those that may arise in the case of export at point of exit or entry. The Customer needs to investigate any possible additional charges before placing an order.
It is the Customer’s sole responsibility to satisfy itself, before order and usage, that the Customer’s chosen environment and application for the Customer’s intended use of our products is appropriate. DoBeDo has no responsibility or liability for any of the suitability, intended use or appropriateness of its products to any given use or purpose.
Invoicing and Payment
We accept payment by debit or credit card or gift card credit in our online shop and at our location sales site. Online transactions are in accordance with and subject to our handling platform's business client policies and its consumer protection requirements.
We do not generally issue invoices, only order confirmations, but we will issue an invoice to a trade Customer on request. We do not generally offer credit terms but if we do, to trade customers only, invoices are payable on issue of invoice unless otherwise agreed with the Customer in which case the agreed alternative payment date shall apply. Invoices shall be paid without deduction or any claim of set-off. We may charge interest on overdue invoices in accordance with the Late Payment of Commercial Debts Act 1998 allowing a charge of 8% per annum over the bank base rate or as otherwise provided by statute.
The Customer shall be responsible for all costs, charges and expenses incurred by DoBeDo in recovery of any debt owed by the Customer.
Payments made by the Customer shall be applied firstly against all costs, charges and expenses payable, secondly against all interest payable, and thirdly against invoices, oldest due date first. The Customer shall have no entitlement to specify the application of any payment.
It is the Customer’s responsibility to ensure proper administration of its purchasing procedures and the absence of any process or element in these shall not negate the requirement to pay DoBeDo's invoices or extend the time for payment.
We reserve the right not to supply or continue supply of products or services where the Customer is in default of invoice payment or the other terms of this Agreement.
All payments shall be in £ pounds Sterling and if by transfer direct made to DoBeDo’s specified bank account and the cost of transmission and/or currency conversion shall be at the sole expense of the Customer. Where fees and costs have been agreed in any currency other than £ pounds Sterling, payments shall be calculated by taking the closing spot rate in London for buying sterling quoted by HSBC UK Bank PLC on the second working day preceding the date of actual payment.
Intellectual Property Rights
Subject to the pre-existing rights of any third party in its own intellectual property DoBeDo is the absolute legal and beneficial owner of the entire copyright and all other right title and interest of whatsoever nature throughout the world in the design, methodology and visual appearance of its products and any such rights arising from any associated services, including without limitation all work of authorship, audio-visual productions, plans, rough designs, patterns, sketches, proofs, finished designs in all media, computer-generated material, models, reports, artwork and presentation visuals and any reproductions in whole or in part (“IPR”).
All intellectual property rights relating to DoBeDo's own brand and know-how and to manufacturing and service methods which we develop and/or use during and in the performance of our business shall belong to us and be comprised within IPR, insofar as they do not already belong to third parties, and unless agreed otherwise by us in writing.
All copyright and other rights in and to any domain, website and social media owned by or licensed to DoBeDo for its purposes and benefit are reserved to us and any use of such material by any other party, including by copying or storing it or other use in whole or part, other than for bona fide personal and non-commercial use is prohibited without our previously given permission.
The Customer shall not remove or change any indication or labels as to copyright, trademarks, trade names or other intellectual property rights indicated on the products or packaging or repackage or resell any of our products other by prior agreement with us.
Work commissioned by us from third parties including without limitation photography, film work, illustration and models will remain the property and copyright of the originator and unless otherwise agreed with the originator may be used only for the purpose commissioned, and in the territories stipulated. Relevant third parties are normally identified by credit. On no account may and such works be copied, reproduced, or duplicated other than for necessary own-use insurance purposes.
Confidentiality / Press & Media
(a) in the public domain at the time of disclosure, or subsequently becomes part of the public domain, other than as a result of breach of the recipient of its obligations hereunder; or
(b) received by the recipient from a third-party exempt from any duty of confidentiality; or
(c) where the recipient can show documentary evidence that (i) such information was in its possession at the time of disclosure, and (ii) the recipient so advised the discloser immediately upon disclosure; or
(d) the recipient is compelled by court or government action pursuant to applicable law to disclose such information, provided, however, that the recipient gives the discloser prompt notice thereof so that the discloser may seek a protective order or other appropriate remedy, and further provided that in the event that such protective order or other remedy is not obtained, the recipient shall furnish only that portion of the confidential information which is legally required, and shall exercise all efforts required to obtain confidential treatment for such information
All media releases public announcements and public disclosures by either party relating to this Agreement, the parties to it, or its subject matter including promotional or marketing material in so far as featuring our products shall be coordinated with the other party and approved jointly by the parties prior to release.
Limitation of Liability
Other than in the case of personal injury and death and to the extent permitted by law under no circumstances will DoBeDo be liable to the Customer for any losses or damage including loss of profit or of contracts or for any consequential or economic loss or damage and in any event DoBeDo’s liability shall never be greater than the relevant order amount paid to it (exclusive of expenses and costs and any fee thereon) in respect of the relevant specific order.
DoBeDo will not have any liability for any delay or for the consequences of any delay in performing any of its obligations to the Customer if such delay results from Force Majeure (including, for example, war, mobilisation, civil commotion, flood, closed shipping, transport gridlocks, delays, restrictions or the halt in the supply by public utility companies, lack of means of generating energy, fire, cave-ins/collapse, subsidence, explosions, machine breakdowns and other accidents, strike action, lockouts, trade union action, export restrictions, pandemics, lightning strikes, other government measures, non-delivery of necessary materials (and/or semi-finished products) and/or services which are necessary for the production, either by the government or by third parties, intentional act or gross negligence on the part of auxiliary persons, and other similar circumstances) or is otherwise due to a cause or circumstances beyond our reasonable or effective control .
If DoBeDo has agreed a delivery deadline with the Customer, and is faced with temporary delays in such delivery as set out herein, then we shall be entitled to extend the delivery period by the duration of the delay. Such extension shall not constitute any failure in DoBeDo’s performance.
Details of DoBeDo’s public, supply and services liability and professional indemnity insurance cover may be provided upon request and where appropriate.
It is imperative that the Customer understands, and it is a condition of this Agreement, that the Customer must conduct risk assessment and apply all proper safety measures and procedures in connection with the Customer’s use of our products and that DoBeDo fulfils no role other than as a supplier of goods and only such services as may be specified by written confirmation by us. Without limitation, this requires the Customer to be in a position to prove the making of such risk assessments, and taking of necessary measures and procedures, including specific to the use of our products in connection with any public or private event, which amounts to more than domestic personal use.
Warranties and Indemnity
Each party warrants to the other that it will not breach the terms of this Agreement or the copyright, design right, trademark, patent, other intellectual property or any other rights of any third party and agrees to indemnify the other party against any and all damage harm loss of reputation and goodwill costs claims and expenses (including reasonably incurred and reasonable legal and professional) incurred by or caused as a result of any claim by any party alleging any breach, infringement or abuse of such rights.
The Customer will not engage in any future use of the IPR or any derivation therefrom in further or alternative realisations without the prior written approval of DoBeDo and in no circumstances shall any party other than DoBeDo engage in the supply of our goods or services (other than in the case of an authorised reseller on agreed trade terms).
Termination / Account Closure
The Customer may close the Customer account at any time by notice.
Termination is without prejudice to other remedies and claims and to any statutory or regulatory reporting obligations.
This can be given by e-mail to the specified publicly notified e-mail address of DoBeDo and to the Customer’s primary account email address and other email addresses notified to the account from time to time. Notice will be deemed given at the time specified in any bona fide and honestly relied on independent verification of delivery.
Law / Jurisdiction / Dispute Resolution
The Agreement and any and all matters arising from or in connection with it shall be exclusively governed by subject to and construed in accordance with the laws of England and Wales the courts of which shall have sole and exclusive jurisdiction. No party to the Agreement shall seek recourse to the law or any formal process including action through legal or professional representatives without first engaging in bona attempts at dispute resolution through mediation under the guidance of a professional body nominated by DoBeDo.